Our promise to you is that if you find the same product on offer at a lower price at one of our competitors, we promise to beat that price by 10% or refund the difference plus 10%. Our price promise even applies up to 7 days after purchase.
Make a note of the competitor and their price then contact your local store, email us or call our customer service team on 0161 393 7062 and we will beat the price by 10%.*
*Our Price Promise cannot be claimed against any company within the JD Sports Fashion PLC Group, a list of which can be viewed here
The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.
The competitor store or website must have the product in stock and available for immediate purchase or delivery.
We must also have the product in question in stock.
Gift vouchers are exempt.
Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
We must be able to verify the lower price being offered by the competitor to our satisfaction.
The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
Our Price Promise applies up to 7 days after purchase. Proof of purchase will be required, without exception.
All Price Promise transactions are carried out at the discretion of Ultimate Outdoors.
We reserve the right to withdraw this Price Promise at any time.