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Below you will be able to see all of the latest updates and changes that Ultimate Outdoors has made to deal witht he current outbreak of COVID-19
Due to an increase in demand for our products online and the following of strict safety measures, deliveries are taking longer than usual. This is to allow us to be able to follow social distancing measures and ensure orders get to customers safely. We estimate orders will reach most customers within 5-7 working days (excluding weekends) and we thank you for your continued patience.
We are working hard to ensure orders are processed quickly and safely. However, to keep up with the increased demand of online shopping, and to protect our colleagues, we have temporarily extended delivery times to 5-7 days. During this time next day delivery will not be available.
We are extending out returns policy to make life a little easier. Any purchase made in stores before the temporary closure can be returned up to 28 days after stores reopen.
We have now introduced contact-less delivery on all products. Delivered risk-free straight to your doorstep.
We have taken every possible measure to protect our colleagues in our distribution centre during these difficult times. This includes introducing 2m social distancing throughout all areas and making hand sanitiser, wipes and PPE equipment freely available. We have also implemented staggered shifts and identified an isolation room for anyone who starts to show symptoms of Covid-19.
We all want to do our bit to help halt the spread of COVID 19. The health and wellbeing of our staff and customers is of the utmost importance to us and we have made the decision to close our stores for the time being.
Our stores will close from the end of business today, Monday 23rd March. This is a temporary measure and we will reopen as soon as things improve and it is advisable. In the meantime we remain online and available 24/7 with flexible delivery options and an extended return policy to give you peace of mind.
We want to take the opportunity to thank each and every one of our customers for their continued support in this challenging climate. We can’t wait to see you all soon in the outdoors.