We've made a change to our privacy policy - click to see the changes
Company Name: Blacks Outdoor Retail Limited
Company Number: 7795258
Territory: UK
We only use your data to improve your Ultimate Outdoors experience
We’ll talk to you straight – no stress, no worries
You choose what, and how we speak to you
Your Data is Protected 24 / 7
Everything we do at Ultimate Outdoors is about you! Things change, but it’s nothing to worry about. We take our customers privacy and security very seriously and we are 100% committed to protecting it so you can shop away without a single worry. If you have any questions about how we protect your privacy, you can contact us on Privacy.Support@jdplc.com
HOW WE USE YOUR DATA
We are committed to protecting your privacy. It is important that you understand how we look after your personal data and how we make sure that we meet our legal obligations to you under the data protection rules and regulations in the relevant territory (including associated guidance) (the "Data Protection Laws"). This privacy policy outlines how JD Sports Fashion plc and its group companies (together, the "JD Group") will collect, use, store and share your personal data.
If you have any questions in relation to this policy or generally how your personal data is processed by us, please contact our customer care team by letter addressed to: Ultimate Outdoors, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR; by email at Privacy.Support@jdplc.com; or by phone on (+44) 0161 3937062.
This policy applies to any personal data that we collect about you when you:
WHO ARE WE?
In this privacy policy, the terms "we", "our", and "us" are used to refer to the JD Group.
The controller of your information for the purposes of the Data Protection Laws will depend on which member of the JD Group you are dealing with. The table below sets out each of the data controllers within the JD Group and each of the brands operated by those data controllers.
JD GROUP WEBSITES (OUR "WEBSITES")
DATA CONTROLLER
BRANDS
WEBSITE
TERRITORY
PREFERENCE CENTRE
JD Sports Fashion plc
01888425
JD Sports
Activinstinct
Footpatrol
Size?
Supply & Demand
JD Federation Wales
JD Federation Scotland
JD Federation N. Ireland
www.jdsports.co.uk
https://www.activinstinct.co.uk/
www.footpatrol.com
www.size.co.uk
www.supplyanddemand.co.uk
www.Walesfootballshop.co.uk
www.Northernirelandfootballshop.co.uk
www.Scotlandfootballshop.co.uk
UK
https://reporting.jdsports.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.activinstinct.com/cgi-bin/msite?pref+a+0+0+0+0+0
https://redeye.footpatrol.com/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.supplyanddemand.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_de+a+0+0+0+0+0
JD Sports Fashion Korea Inc.
110111-6504371
JD Korea
S Korea
JD Sports Fashion SDN. BHD
1160766
JD Malaysia
www.jdsports.my
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_my+a+0+0+0+0+0
JD Sports Fashion PTE.LTD
201807401R
JD Singapore
Sports Unlimited Retail BV
65593472
PerrySport
Aktiesport
www.perrysport.nl
www.aktiesport.nl
https://reporting.perrysport.nl/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.aktiesport.nl/cgi-bin/msite?Preference+a+0+0+0+0+0
JD Sports Fashion BV
57824193
JD Netherlands
Size? Official Netherlands
www.jdsports.nl
www.sizeofficial.nl
Netherlands
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_nl+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_nl+a+0+0+0+0+0
JD Sports Fashion Germany GmbH (formerly Platin 878 GmbH)
HRB 95146
JD Germany
Size? Official Germany
www.jdsports.de
www.sizeofficial.de
Germany
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_de+a+0+0+0+0+0
JD Sports Fashion Aus Pty
ACN 614 310 075
JD Australia
www.jd-sports.com.au
Australia
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_au+a+0+0+0+0+0
Next Athleisure Pty Ltd
ACN 083 404 424
Glue
www.gluestore.com.au
JD Sports Fashion Finland OY
2866370-3
JD Finland
Finland
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_fi+a+0+0+0+0+0
JD Sports Fashion Denmark APS
36910550
JD Denmark
Size? Official Denmark
www.jdsports.dk
www.sizeofficial.dk
Denmark
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_dk+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_dk+a+0+0+0+0+0
JD Sports Fashion Sweden
559007-6435
JD Sweden
Size Official Sweden
www.jdsports.se
www.sizeofficial.se
Sweden
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_se+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_se+a+0+0+0+0+0
Sportiberica- Sociedade de Artigos de Desporto, S.A.
501 925 937
JD Portugal
Portugal
Sprinter Megacentros Del Deporte SLU
B53404646
Sprinter
www.sprinter.es
Spain
SDSR - Sports Division SR, S.A.
(Sport Zone Portugal)
503 646 776
Sport Zone Portugal
www.sportzone.pt
Sport Zone Espana, Comercio de Articulos de Deporte S.A
A81906810
Sport Zone Spain
www.sportzone.es
Sport Zone Canarias (SL)
B76525617
Sport Zone Canaries
Canary Islands
JD Spain Sport Fashion 2010 SL
B54577275
JD Spain
Size? Official Spain
www.jdsports.es
www.sizeofficial.es
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_es+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_es+a+0+0+0+0+0
JD Sports Fashion Belgium BVBA
0600.969.933
JD Belgium
www.jdsports.be
Belgium
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_be+a+0+0+0+0+0
Spodis SA
351 164 488
JD France
Size? Official France
www.jdsports.fr
www.sizeofficial.fr
France
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_fr+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_fr+a+0+0+0+0+0
John David Sports Fashion (Ireland) Limited
448434
JD Ireland
Size? Official Ireland
www.jdsports.ie
www.sizeofficial.ie
Ireland
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_ie+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_ie+a+0+0+0+0+0
JD Sports Fashion S.r.l
08559250967
JD Italy
Size? Official Italy
www.jdsports.it
www.sizeofficial.it
Italy
https://reporting.jdsports.co.uk/cgi-bin/msite?pref_it+a+0+0+0+0+0
https://reporting.size.co.uk/cgi-bin/msite?pref_it+a+0+0+0+0+0
JD Sports Gyms Limited
8770057
JD Gyms
www.jdgyms.co.uk
Kooga Rugby Limited
4416381
Kooga Rugby
www.kooga-rugby.com
Kukri GB Limited
06442735
Kukri
www.kukrisports.co.uk
Topgrade Sportswear Limited
03139070
Get The Label
www.getthelabel.com
https://reporting.getthelabel.com/cgi-bin/msite?pref+a+0+0+0+0+0
Tessuti Limited
05640916
Tessuti
Scotts
Infinities
Aspecto
Xile
www.tessuti.co.uk
www.scottsmenswear.com
www.xileclothing.com
https://reporting.tessuti.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.scottsmenswear.com/cgi-bin/msite?pref+a+0+0+0+0+0
Dantra Limited
03126490
Kids Cavern
www.kidscavern.co.uk
Clothingsites.co.uk Limited
04432380
Woodhouse
Brownbag
www.bbclothing.co.uk
www.woodhouseclothing.com
The Couture Club Ltd
09321521
The Couture Club
www.thecoutureclub.com
Simon & Simon Fashion Limited
10346902
Simon & Simon
www.simonandsimononline.com
Base Childrenswear Limited
08297599
Base
www.basefashion.co.uk
Mainline Menswear Limited
3412005
Mainline Menswear
www.mainlinemenswear.co.uk
https://reporting.mainlinemenswear.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
Nicholas Deakins Limited
03201284
Nicholas Deakins
www.nicholasdeakins.com
Hip Store Limited
9034290
Hip
www.thehipstore.co.uk
https://reporting.thehipstore.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
Blacks Outdoor Retail Limited
7795258
Blacks
Millets
Ultimate Outdoors
Peter Storm
Eurohike
Brasher
www.blacks.co.uk
www.millets.co.uk
www.ultimateoutdoors.com
www.peterstorm.com
www.eurohike.co.uk
www.brasher.co.uk
https://reporting.blacks.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
https://reporting.millets.co.uk/cgi-bin/msite?pref+a+0+0+0+0+0
Go Outdoors Limited
03513318
Go Outdoors
www.gooutdoors.co.uk
George Fisher Limited
2385143
George Fisher
www.georgefisher.co.uk
Graham Tiso Limited
SC081944
Tiso
Alpine Bikes
Blues
www.tiso.com
www.tiso.com/alpine
The relevant controller above is responsible for your personal data. This policy applies to all of the controllers above and the JD Group as a whole. Our brands each have their own websites. This central policy provides information to you about the basis on which the JD Group as a whole collects, uses, stores and shares your information. We will use your personal data fairly, lawfully and in a transparent manner and in accordance with the Data Protection Laws.
CONSENT
The brands and data controllers listed above within the JD Group may send you marketing messages by email, SMS, social media and post; about us and our products; where you have not unsubscribed and where you have purchased similar products and/or services from that brand or entity, or where you have otherwise signed up, or consented, to receive marketing messages from a brand or entity.
You have the right to withdraw your consent to processing of this nature at any time by contacting our customer care team using the details at the start of this privacy policy. You can tell us you no longer wish to receive marketing information from us by logging in here or by contacting our customer care team
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
If you have an account with us or make a purchase online with us, or enter a competition or respond to a survey with us, we collect your name and contact details (including your address, telephone number, details about your order, and your billing information (where you are purchasing products)).
We also collect details of your interactions with us through our customer contact centres, in store, online or via our apps. For example, when you telephone one of our contact centres, we collect notes of our conversations with you and details of your query and from time to time we may record your calls for training and monitoring purposes. We also collect information about the purchases that you make, your saved items, your payment information, ay complaints and comments that you make and your shopping preferences. We also collect CCTV images in all of our stores.
Each time you visit one of our websites, we will also automatically collect information and personal data about your computer for system administration including, where available, your IP address, operating system and browser type. We do this to help us analyse how users use the websites (including behaviour patterns and the tracking of visits across multiple devices), to establish more about our website users and to assist us in managing your account and improving your online experience. We also collect information about your activities on our websites, for example what device you are using and what products you're looking at.
By way of example, some of our websites use SessionCam for analysis purposes and specifically to identify any technical issues or difficulties the users of our websites are having during the customer journey. To do this, SessionCam records your mouse clicks, mouse movements, scrolling of pages and the text that you key into forms on our websites. The information that we collect about you through SessionCam does not include your bank details or any special categories of personal data, but does include your name, address, telephone number, email address and anything else you may insert when completing an order. The information collected by us through SessionCam is used for our internal purposes only and is used to improve our websites' usability and is stored and used only for the purposes of collecting aggregates and statistics relating to the functional performance of our websites. SessionCam is operated for the JD Group by SessionCam Ltd.
Please see our cookies policy for further information about what information may be automatically collected when you visit our websites.
Please note that, from time to time, we will combine personal data that we receive from other sources with personal data you give to us and personal data we collect about you.
WHERE DO WE GET THIS INFORMATION FROM?
We collect some of your information directly from you, either through information that you give to us or information that we collect during your visits to our websites, stores, or through your communications with us. We may also obtain some information from third parties, including retail analytics companies, consumer insight companies and credit reference agencies and publicly available sources to assist us with understanding customer demographics and shopper behaviours, or where we merge with or otherwise acquire another business.
Information that you give us
You may share personal data about yourself with us by:
You are not obliged to provide your personal data to us. However, if you do not provide your personal data to us, we may not be able to fulfil your order or provide other services to you or respond to your queries.
Information that we collect about you
We collect personal data about you:
Information that we receive from other sources
We will receive personal data about you from other third parties, including:
WHY DO WE NEED YOUR INFORMATION?
The main purpose for which we use your information is to provide you with the products that you purchase from us and to send you offers and promotions that you might be interested in.
In particular, we use your information:
BASIS FOR USING YOUR INFORMATION
Compliance with legal obligations
As a corporate group there are certain laws we need to comply with. In particular, we will need to process your personal information to verify your identity and for fraud and crime prevention purposes. Failure to provide the requisite personal information on sign-up / as you use our websites, may mean we cannot provide our products to you, as to allow you to purchase our products may mean we may be in breach of our legal obligations. You will not be able to object to processing or ask for the deletion of your personal information insofar as it falls under this category.
Necessary for the entry into or performance of a contract
When you enter into a transaction with us or one of our brands, a contract between you and the relevant brand will have been entered into. In order for us to fulfil our obligations under such contract (e.g. to allow you to place an order and receive products from us), we will need to collect and process your personal information. Failure to provide the requisite personal information on sign-up to an account or on placing an order and payment information or objecting to this type of processing / exercising your deletion rights will mean we cannot provide our products to you.
Legitimate business interests
We use your personal data as set out in this privacy policy for the legitimate interests of our business to enable us to:
As indicated below, we will also pass your personal data to members of the JD Group and other third parties and this is also for our legitimate business interests.
We are required to carry out a balancing test of our legitimate business interests in using your personal data outlined above against your interests and rights under the Data Protection Laws and regulations in the relevant territory. As a result of our balancing test, which is detailed below, we have determined, acting reasonably and considering the circumstances, that we are able to process your personal data in accordance with the Data Protection Laws on the basis that we have a legitimate business interest.
Legitimate interest
We have a legitimate interest in processing your information as:
Necessity
We consider that it is reasonable for us to process your personal data for the purposes of our legitimate interests outlined above as we process your personal data only so far as is necessary to achieve the purpose outlined in this privacy policy.
Impact of processing
We consider that it is reasonable for us to process your personal data for the purposes of our legitimate interests outlined above as the processing of your personal data does not unreasonably intrude on your privacy.
Consent
As set out above, we will send you marketing communications where you have not told us that you wish to unsubscribe and where you have purchased similar products and/ or services from the same brand or legal entity (as set out in the table above). You will also receive marketing communications from us where you have signed up, or otherwise consented, to receive marketing messages from a brand or entity within the JD Group.
You have the right to withdraw your consent to processing of this nature at any time by contacting our customer care team using the details at the start of this privacy policy.
WHO DO WE SHARE YOUR INFORMATION WITH?
We do not, and will not, sell any of your information to any third party, including your name, address, email address or credit card information. However, we do share your information with a number of select third parties to enable us to provide our products and services to you, to send marketing information and to improve our business operations as set out below.
We will share your information with other members of the JD Group but only for the purposes specified in this privacy policy. In particular:
We will also use a number of carefully selected third parties to help us to provide you with products, services and to market to you. In particular, we disclose your information to:
We will only share your information with third party suppliers where it is necessary for them to provide us with the services we need.
We may disclose your information to other companies in connection with any merger, acquisition, insolvency situation or otherwise, in which case we will only disclose your information so far as is necessary.
We may also need to disclose personal data to third parties to comply with a legal or regulatory obligation, or if necessary for legal proceedings.
WHAT AUTOMATED DECISIONS DO WE MAKE ABOUT YOU?
We carry out some profiling of you for the purposes of improving and developing our products and services and to help us to tailor our marketing to you.
The impact of any automated decision is to ensure you experience the best service possible.
We use information that we learn about you such as your gender, preferences, hobbies, interests and purchase history to make sure the marketing you receive from us and the way our websites are displayed to you are appropriate and tailored to you.
WHERE IS YOUR INFORMATION STORED AND HOW LONG DO WE KEEP IT FOR?
Transfers outside of the European Economic Area
The information which we collect about you may be transferred outside the European Economic Area. In the event of such transfer, we will ensure the adequate standard of security is in place for example by incorporating the European Commission approved clauses into our agreements with such third parties to ensure the security of your personal data. A copy of the European Commission approved model clauses is available here: http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32010D0087&from=en
Retention of your personal data
We will only keep your information for as long as is necessary to carry out the purposes we collected it for, as set out in this privacy policy (unless a longer retention period is required by the applicable law). We typically keep your personal data for 6 years from the purchase in order to enable us to deal with any issues or concerns you may have about the products or services you have received, and to allow us to bring or defend legal proceedings. In some circumstances, some of your data will be deleted in much shorter timescales, for example:
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we will also keep hold of some of your information, even it is no longer needed to provide the services to you.
Security of your personal data
Transmission of information via the internet is not and cannot be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
WHAT NON-PERSONALLY IDENTIFIABLE INFORMATION DO WE COLLECT?
We may also collect non-personally identifiable information (that is, information that does not specifically identify you), for the purposes of aggregates and statistics.
WHAT RIGHTS DO YOU HAVE?
You have a number of rights under the Data Protection Laws in relation to the way we process your personal data, which are set out below. You may contact us using the details at the beginning of this privacy policy to exercise any of these rights.
In some instances, we may be unable to carry out your request, in which case we will contact you to explain why.
1. You have the right to request access to your personal data
You have the right to request confirmation that your personal data is being processed, access to your personal data (through us providing a copy) and other information about how we process your personal data.
2. You have the right to ask us to rectify your personal data
You have the right to request that we rectify your personal data if it is not accurate or not complete.
3. You have the right to ask us to erase your personal data
You have the right to ask us to erase or delete your personal data where there is no reason for us to continue to process your personal data. This right would apply if we no longer need to use your personal data to provide products to you, where you withdraw your consent for us to send you marketing information, or where you object to the way we process your personal data (see right 6 below).
4. You have the right to ask us to restrict or block the processing of your personal data
You have the right to ask us to restrict or to block the processing of your personal data that we hold about you. This right applies where you believe the personal data is not accurate, you would rather we block the processing of your personal data rather than erase your personal data, where we don't need to use your personal data for the purpose we collected it for but you may require it to establish, exercise or defend legal claims.
5. You have the right to port your personal data
You have the right to obtain and reuse your personal data from us to reuse for your own purposes across different services. This allows you to move personal data easily to another organisation, or to request us to do this for you.
6. You have the right to object to our processing of your personal data
You have the right to object to our processing of your personal data on the basis of our legitimate business interests, unless we are able to demonstrate that, on balance, our legitimate interests override your rights or we need to continue processing your personal data for the establishment, exercise or defence of legal claims.
7. You have the right not to be subject to automated decisions
You have the right to object to any automated decision making, including profiling, where the decision has a legal or significant impact on you.
8. You have the right to withdraw your consent
You have the right to withdraw your consent where we are relying on it to use your personal data, for example where we are relying on your consent to send you marketing information.
Marketing
We always give you the choice of whether or not you wish to receive marketing communications from us.
By contacting us on Privacy.Support@jdplc.com you can tell us that you do not wish to receive marketing communications from us and we will update your records. You can also click on the unsubscribe link in any promotional emails.
WHAT IF YOU HAVE A COMPLAINT?
If you have any concerns regarding our processing of your personal data, or are not satisfied with our handing of any request made by you, or would otherwise like to make a complaint, please contact our customer contact centre in the first instance using the details at the start of this privacy policy, so that they can do their very best to sort out the problem.
You can also contact the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF www.ico.org.uk.
OTHER WEBSITES
Our websites may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or your use of those websites.
CHANGES TO THIS PRIVACY POLICY
We will take all measures necessary to communicate any changes to this privacy policy to you, and will post any updated privacy policies on this page.
This policy was last reviewed and updated in February 2019