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International shipping

We delivery to a large number of international locations. Select a country in the basket to see the delivery cost.

If your desired country is not listed in the basket please contact Customer Care.


Import Duty

Our products are sold on a DDU (Delivery Duty unpaid) basis. Additional taxes, fees or levies may apply according to local legislation.

Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case the delivery may be delayed. We cannot offer any assistance in these processes.

To help make sure that customs duties are not payable for deliveries outside the EU, check the custom duty threshold of the country you're sending your items to before you order, and keep your total basket value below that threshold.

Customs Clearance

Orders are customs cleared in transit and customers are always contacted with enough time to achieve the delivery timescale advertised. Customers must ensure they provide a valid phone number and email address to avoid any delays in clearance.


Product Restrictions

Regulations prohibit us from sending certain products to International locations. Restrictions are highlighted within product descriptions and during checkout where applicable.


Tracking

We will keep you informed about the progress of your order by Email. Orders can be tracked after dispatch from our warehouse whilst the parcel is still in the UK. Once the parcel has arrived in the destination country it is passed to the local postal service and becomes subject to their standard delivery practices.

Most Frequently Asked Questions

Contact Us

  • 0161 393 7062
  • customercare@ultimateoutdoors.com